ALERT: Changes in New York

A new law will go into effect on March 5, 2020 in New York. It will require that a borrower on a HECM Reverse have their attorney present at the closing. Here are some links that your borrower’s may find helpful in the event they do not currently have an attorney.
New York State Bar Assoc.

How to Request State Guidelines

Request copies of the ARS State Guidelines and other educational flyers through the Allegiant Reverse Services website. Follow the steps below to learn how to request state guidelines and other documents from our growing library.

  1. Go to
  2. Select Contact > Documents, Flyer & Forms at the top of your screen.
  3. Follow the prompts and select the flyers you would like to receive. 
  4. Continue down the screen and fill in the requested contact information.
  5. Once completed select Submit at the bottom of the screen. 
  6. A member of the ARS Solutions Team will respond within 24 hours with the requested documents.

March Webinars

Ins and Out of Title and Settlement in Texas

Wednesday, March 11,  2020- 10:00am PST/1:00pm EST 

Join us for a webinar dedicated to walking you through a Texas closing from start to finish, with an emphasis on Texas guidelines. We will review vesting tips and hits, required forms and documents, state specific fees, trusts and so much more.

Click here to register.


Introduction to Powers of Attorney

Wednesday, March 18,  2020 – 10:00am PST/1:00pm EST 

Please join us for our upcoming webinar entitled: Introduction to Powers of Attorney (POA). Reverse mortgages are complex and being prepared is key to a successful closing. Powers of Attorney are very common in the Reverse Mortgage industry. We are happy to share our experience and knowledge with you and together we can make the borrower’s experience a pleasant one.

Click here to register.

Technology Tip: Clearing Cache & Cookies

Unknown website errors can be common if you haven’t recently cleared the cache and cookies from your browser. We recommend starting with this action to see if the website issue resolves. Email if the issue persists. Follow the steps below for how to clear cache and cookies from a Google Chrome browser.

  1. Click the three dots in the top right corner of the window page.



  1. Click History and then History




  1. Select Clear Browsing Data.



  1. Unclick Browsing History and select Clear Data.









5. When finished, close your browser and try again.


Download the PDF below for future reference.

How to Clear Cache and Cookies

REiSource/ListSource Searches in California

Due to changes in the California Consumer Privacy Act the age filter is no longer an option when customizing a marketing list in ListSource. Click here to read the Assembly Bill No. 375. Even though these updates cause some difficulty for the user, there are still a number of filters available to help you target your demographic. 

CA Special Alert: Potential Fraud and Phishing Attempt

NATIC released the following alert on January 28, 2020 advising to be aware of potential fraud and phishing schemes. Read below or download the PDF at the bottom of the post.

NATIC has been advised of a potential fraud and phishing scheme involving attempts to impersonate Patrick L. Henry (Patric or Patrick Henry) who is affiliated with Real Estate Investors Network, which is an owner of multi-family properties in California. The alleged fraud involves targeted emails with an incorrect URL that are allegedly from OS National Title Agency (OSN), and specifically Patrick L. Henry. The correct URL for OSN is, while the falsified URL includes an additional letter “s” as follows:

Should you receive a similar email originating from Patrick L. Henry, Real Estate Investor Network, or OSN, do not open the email. Instead, work with your agency’s technical support team to quarantine this email and increase the protections in place to ward off these threats.
Additionally, please notify your NATIC California underwriting counsel via email,, regarding any such potentially fraudulent activity.

NATIC Alert – Fraud and Phishing Attempt