ARS Will Never Forget
“The attacks of September 11th were intended to break out spirit. Instead we have emerged stronger and more unified…we are more determined than ever to live our lives in freedom.”
– Rudy Giuliani
Here at ARS we would like to take a moment to remember those who were tragically involved on this day 20 years ago…Time passes by, however, we will never forget. We want to honor those who fought and continue to fight for all of us to have our precious freedom.
September Webinar
Fraud Prevention (CRMP Certified)
Wednesday, September 8th, 2021
10:00am PST/1:00pm EST
Join us for our new class dedicated to enhancing the security of your transaction. We have compiled a comprehensive overview of some of the most common ways you can detect and prevent fraud. Allow us to share with you ways to stay alert to fraud so you can protect yourselves, your clients and increase overall awareness of the dangers of fraud.
Note: CRMP Credit not available for California residents.
Click here to register.
NEW WEBINAR! At the Closing Table
Spread the word, ARS has a new webinar course designed specifically for notaries! We will review the do’s and the don’ts, the good and the bad when it comes to reverse mortgage closings.
Wednesday, June 16, 2021
10:00am PST/1:00pm EST
An invite will go out to our pool of notaries but feel free to pass along to your network of notaries as well. The more the merrier!
Click here to register.
June Webinar
The Borrower’s Experience – CRMP Course
Wednesday, June 9, 2021
10:00am PST/1:00pm EST
While change is inevitable, the attitude and approach to change is entirely a choice. We have a unique audience when it comes to Reverse Mortgages, this means we have to have a unique approach to the way we sale, communicate and care for our borrowers. I’ve asked myself before, How do you do business at the speed of the 21st century with clients who grew up in a different era? Patience, Education, Repetition and Care. This class will give the attendees a bird’s eye view of the entire process from Marketing to Post Closing of a reverse mortgage transaction. It will cover some pit falls and how to avoid them.
A way for anyone involved to realize that while someone only handles one portion of the process, the borrower gets to be part of the whole process and can be overwhelming. A way for the attendees to be more empathetic to our borrower’s needs.
Click here to register.
May Webinar
Live Demo: Property Profiles
Wednesday, May 12, 2021
10:00am PST/1:00pm EST
This class will walk you through how to pull property profiles and sales comparables.
Click here to register.
April Webinar
Title Review 101
Wednesday, April 14, 2021
10:00am PST/1:00pm EST
Please join us as we will discuss the basics of title insurance, title commitments and how to review the reports for important and relevant information that will need to be addressed during the transaction.
Click here to register.
Don’t Be Fooled!
PHISHING
Phishing emails are more frequent and creative than ever, so it’s important that we stay diligent when reviewing and monitoring our inboxes. Our team recently completed a webinar dedicated to educating participants about privacy and security. Below are some tips we found most helpful when identifying a phishing email.
- Not personalized. For example: The introduction will read “Dear Customer”
- Poor grammar, overuse of capitalization and spelling errors.
- From a nondescript or incorrect email address.
- Reply-To address is different than sender’s address.
- Asks for account information.
- Contains threats and commands,
- No direct contact information given.
- Before clicking a link, hover over it to confirm that you are being directed to the site displayed.
WIRE FRAUD
In this day and age wire fraud is one area that places a company at higher risk. The people attempting to intercept funds are becoming more bold in their efforts and have an understanding of our industry.
We know our teams are on the front lines to act as the eyes, ears and voice that has proven time and time again to be worthwhile.
Our client presented us with an updated payoff from the existing lender. They had received an email from the borrower that the wiring instructions had been updated. Nicole Snyder, Lead Settlement Officer, recognized that this was out of the ordinary. She promptly called the client to confirm wire instructions and then found that the new payoff had in fact been altered to change the account number along with a few minor additions/deletions of wording of the wire portion. Thanks to her diligence, Nicole prevented a potential loss of $153,000.
Our team is always available to verify wiring instructions to ensure all available avenues are confirmed before proceeding.
Special Feature: Shipping Information Available Online
Did you know tracking information is available through the ARS Order Source?
Once you search and locate your order go to the Shipping tab and you will be able to actively view current and past shipments in relation to your file. You will be able to see the shipment date, the recipient and address, tracking number and status.
If you would like to utilize this feature through ARS Order Source please contact [email protected].
March Webinar
Fraud Prevention – CRMP Certified
Wednesday, March 10, 2021
10:00am PST/1:00pm EST
Join us for our new class dedicated to enhancing the security of your transaction. We have compiled a comprehensive overview of some of the most common ways you can detect and prevent fraud. Allow us to share with you ways to stay alert to fraud so you can protect yourselves, your clients and increase overall awareness of the dangers of fraud.
Note: CRMP Credit not available for California residents.
Click here to register.
Contact
TF: 844.808.8299
905 Highland Pointe Dr., Suite 150
Roseville, CA 95678
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