It all starts with a dynamic group of individuals who are actively redefining the phrase “above and beyond” – Simone Anu (Processor), Keith Murphy (Loan Officer), and Rebecca ‘Becky’ Muse (Notary). We have had the pleasure of working with Simone and Keith for quite some time, and in that time we have had the opportunity to share in many successful transactions with these seasoned professionals. In fact, it was Simone and Keith who referred Becky for a closing scheduled earlier this month. As we all know, closings don’t always go as planned; no matter how much preparation goes into a transaction. Often, the most successful transactions are dripping with unexpected changes and new developments that unfold rather quickly. The test is how you navigate and adapt to these changes.

In the reverse mortgage industry you hear stories of people putting the borrower first, this story is definitely one to remember. Unfortunately, at a point in the transaction the borrower was admitted to the hospital; without hesitation Becky and Keith dawned hospital gowns and gloves to proceed with the signing at the borrower’s request. After two and a half hours in an 85 degree hospital room, Keith and Becky completed the signing; with minutes to spare, they also managed to get the documents overnighted. Through a coordinated effort they were able to maintain a level of care and professionalism that helped the borrower feel secure.

Once the borrower was released from the hospital, Becky returned for one final signature. Becky took it upon herself to further assist the borrower and run some quick errands. On her way to the borrower’s home she stopped to pick up the their prescriptions and grabbed some groceries as well. Upon her arrival the borrower was unable to locate their checkbook to reimburse her for the kind gesture, but Becky didn’t mind. She proceeded to tell the borrower that this was her treat! “Our team is very proud of Becky, she is truly an asset….with a very big heart, compassion and patience,” said Melissa Moran from SoCal Signing Agents.

Moments like these bring warmth to the industry and remind us of why we do what we do.  Thank you Becky for being a shining example of excellence, your genuine sense of spirit and selflessness are admirable. Thank you Simone and Keith for working to illuminate the reverse mortgage industry with your positivity and for sharing such an incredible story.

Introduction to Powers of Attorney

Wednesday, June 13,  2018 – 10:00am PST/1:00pm EST 

Reverse mortgages are complex and being prepared is key to a successful closing. Powers of Attorney are very common in the Reverse Mortgage industry. We are happy to share our experience and knowledge with you and together we can make the borrower’s experience a pleasant one.

Click here to register.

Live Demo: ListSource

Wednesday, June 20,  2018  10:00am PST/1:00pm EST

ListSource provides the data you need to gain homeowner intelligence to better target potential customers. With instant access to over 134 million homes in the U.S., you can precisely target the homeowner you want to reach. Join our webinar and we can demonstrate how to utilize these tools.

Click here to register.

“Reverse Mortgage origination platform ReverseVision today announced it has completed an integration with title and settlement services provider Allegiant Reverse Services, based in Roseville, Calif., which conducts Home Equity Conversion Mortgage closing services. Through the integration of ARS’s Order Source order management system and ReverseVision’s RV Exchange, ARS settlement agents can place title orders and track files directly from the RVX platform.”

Click here to read the full article.

We are pleased to announce that we are now accepting HECM for home purchase orders in Texas and California. Now your borrower can buy a house fitting their needs and we will be there to assist all parties every step of the way.  We are ready to use our expertise to help your transactions run smoothly and efficiently, and most importantly help your borrower prepare for the next stage in their life.

CA and TX HECM 4 Purchase Fees Now Available Online.

Contact your Account Manager or email client solutions for further details.

Introduction to Manufactured Homes 

Wednesday, April 11,  2018 – 10:00am PST/1:00pm EST 

Please join us for an introduction to Manufactured Home guidelines, procedures and suggestions to help make the process smoother. This is a segment of our business that often is met with hurdles, questions and confusion.

Click here to register.

NEW! Fraud Prevention

Wednesday, April 18,  2018  10:00am PST/1:00pm EST

Join us for our new class dedicated to enhancing the security of your transaction. We have compiled a comprehensive overview of some of the most common ways you can detect and prevent fraud. Allow us to share with you ways to stay alert to fraud so you can protect yourselves, your clients and increase overall awareness of the dangers of fraud.

Click here to register.