Title Tale: 2025 Reflections & Our Commitment for 2026

Written by: Mylene Marcelo, Title Manager and Title Officer

As we begin a new year, it feels important to reflect on the work we accomplished together in 2025. Every file we touched, from standard residential homes to large-acreage, multi-parcel properties, carried its own story. Each one reminded us why accuracy, communication, and collaboration matter so deeply in our industry.

This past year brought a wide range of title challenges, including missing reconveyances, outdated trust documentation, probate filings with unresolved heirship, authority questions for trusts and estates, survey issues, and legal descriptions that required careful review. We handled everything from multi-acre rural parcels needing clear boundary verification to survey readings that did not align with recorded descriptions. These situations required us to dig deeper to ensure we were insuring the correct property.

All these situations were not setbacks. They were opportunities to demonstrate the strength, precision, and diligence that define our work and one truth stood out clearly — No transaction succeeds because of one person. It succeeds because of all of us.

Our escrow teams led on the frontlines, communicating with borrowers and loan officers and keeping each file moving. Our title curative department worked tirelessly behind the scenes, resolving defects, verifying ownership, reviewing trusts and probates, confirming legal descriptions, interpreting survey readings, and ensuring large-acreage parcels were correctly identified and insurable. Our underwriters, title production, recording, funding, wiring, and policy teams supported every file with expertise, ensuring each closing met the highest standards of accuracy, compliance, and insurability. From reviewing and approving documents, to reproducing final closing packages, to coordinating and confirming the timely delivery of funds to the lender, every step mattered. No matter what challenges a file brings, and no matter which part of the organization we come from, we all work toward the same goal: a smooth, successful closing for a confident, satisfied borrower. Every role matters. Every contribution moves the file forward. Together, we transform a complex process into a seamless experience for the people who trust us with their homes.

As we enter 2026, we welcome an important milestone. The 1964 generation is turning 62. These borrowers bring rich life experiences, high homeownership, and often the most layered title histories. Trusts updated over time, properties inherited or shared, refinances spanning decades, and in many cases acreage or secondary parcels all require extra care. They are not just becoming eligible for reverse mortgages. They are entering a new chapter where clarity, stability, and protection matter more than ever, and we are ready to support them.

Looking ahead, our commitment for 2026 remains strong. Earlier document collection, clearer communication, stronger verification, and seamless coordination between escrow, curative, underwriting, and production continue to be our focus. Whether it is a city lot or a forty-acre property line that must match the metes and bounds, precision remains essential at every step. Some files will clear quickly. Others may require more time, deeper review, and additional collaboration to resolve properly. And that is okay. Success in our work is not defined by speed or volume. It is defined by accuracy, diligence, and doing what is right for the borrower. Taking the time to correct errors of record, verify descriptions, and resolve title issues thoroughly allows borrowers to move forward with confidence. And this is especially true in reverse-mortgage transactions, where compliance with HUD guidelines is essential to protecting both the borrower and the loan. Ensuring that title is clear, property eligibility is confirmed, and documentation meets HUD requirements allows seniors to access the financial support they need to age in place, manage expenses, and achieve greater peace of mind.

At the end of the day, success is not defined by how fast a file closes. It is defined by knowing it closed correctly. When title is clear, the property is accurately described, and the loan is properly insured in accordance with HUD standards, everyone involved can move forward with certainty, from the borrower to the lender to every team supporting the transaction. That commitment to accuracy, compliance, teamwork, and accountability is what guides us, no matter how simple or complex the transaction may be.

Thank you for trusting us in 2025.

Here’s to 2026, a year of clarity, collaboration, and smooth closings, one property and one borrower at a time.