The Borrower’s Experience – CRMP Course
Wednesday, June 9, 2021
10:00am PST/1:00pm EST
While change is inevitable, the attitude and approach to change is entirely a choice. We have a unique audience when it comes to Reverse Mortgages, this means we have to have a unique approach to the way we sale, communicate and care for our borrowers. I’ve asked myself before, How do you do business at the speed of the 21st century with clients who grew up in a different era? Patience, Education, Repetition and Care. This class will give the attendees a bird’s eye view of the entire process from Marketing to Post Closing of a reverse mortgage transaction. It will cover some pit falls and how to avoid them.
A way for anyone involved to realize that while someone only handles one portion of the process, the borrower gets to be part of the whole process and can be overwhelming. A way for the attendees to be more empathetic to our borrower’s needs.
Click here to register.