ARS Kicking-Off 2020 National NRMLA Conference

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We at Allegiant Reverse Services are proud to announce that we’ll be kicking off the 2020 National NRMLA Conference on Tuesday, November 10th at 8:30am PST/ 11:30am EST.

 

Now more than ever our day-to-day is run by technology and digital connections. We feel it’s time to put faces to the names behind the transactions. We appreciate the opportunity to introduce you to some of the team leaders that have closed more reverse mortgages than anyone! Yes we said anyone!

 

Learn how they did it with some of their most rewarding stories, challenging scenarios and to answer your questions. Click below to submit comments or questions and we’ll answer them live. Look forward to seeing you on the 10 th .  

 

 

 

 

Please visit our website www.AllegiantReverse.com to learn more about our company and services.

 

You can also follow us on Facebook, LinkedIn and Instagram for reverse related resources, updates, fun ARS happenings and more. 

 

Sending our best!

November Webinars

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Tips To Improve Your Closing Experience
Wednesday, November 4,  2020
10:00am PST/1:00pm EST

Closing transactions efficiently and accurately is our first priority. You’ll get peace of mind and security with our smooth and easy process. Join us to see how you and your borrower can help improve the closing experience.

Click here to register.

 

Ins and Outs of Title and Settlement in Texas
Wednesday, November 18,  2020
10:00am PST/1:00pm EST

Join us for a webinar dedicated to walking you through a Texas closing from start to finish, with an emphasis on Texas guidelines. We will review vesting tips and hits, required forms and documents, state specific fees, trusts and so much more.

Click here to register.

 

October Webinars

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Fraud Prevention – CRMP Certified 
Wednesday, October 7,  2020
10:00am PST/1:00pm EST

Join us for our new class dedicated to enhancing the security of your transaction. We have compiled a comprehensive overview of some of the most common ways you can detect and prevent fraud. Allow us to share with you ways to stay alert to fraud so you can protect yourselves, your clients and increase overall awareness of the dangers of fraud.

Note: CRMP Credit not available for California residents.

Click here to register.

The Borrower’s Experience – CRMP Certified
Wednesday, October 14,  2020
10:00am PST/1:00pm EST
This class will give the attendees a bird’s eye view of the entire process from Marketing to Post Closing of a reverse mortgage transaction. It will cover some put falls and how to avoid them. Although you may only handle one portion of the transaction, the borrower is part of the whole process which can be overwhelming. We will explain how the attendees can be more empathetic to our borrower’s needs.
Note: CRMP Credit not available for California residents.

Click here to register.

Tips for Scheduling Closings

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Nothing is more frustrating than getting all the way to the end of a transaction and then problems arise at the signing. Many loan officers attend every closing in person to guide the process. Many closings take place at a time or place where only the notary/attorney is present. To set everyone up for the best chance of success, Todd Ausherman, CEO of Notaroo, provided the following tips. These suggestions are great to follow on a regular basis, but even more important at the end of the month:

  • Time is most important, the more time the better.  When it is necessary for a same-day close, a flexible time is very important.  We use phrases like “we can have the notary/attorney reach out to the borrower to coordinate a time that works for them both.”  Otherwise your pool of quality notaries gets hurt significantly.
  • Having a designated point person who can be available for last minute issues that the notary can contact. This could be the loan officer, processor or anyone who would be able to answer questions regarding product, pricing or concerns that the borrower may have. Your ARS Settlement Team will always be available as well but these specific issues are best discussed by you.
  • Try to be realistic with doc drawing times on last-day-to-sign. Losing a notary at the last minute because docs aren’t ready means trying to find a last minute replacement, which could mean lesser quality as the preferred notaries are typically booked solid  at the end of the month.
  • Awareness that last-day-to-sign-notaries are in signings back to back, meaning later in the day appointments often get pushed back. It may be good to prep the borrowers in those cases.
  • If there are concerns with the borrower’s experience on signing day, it could be worthwhile to call and prep / interview the notary to make sure they are who you want representing you.  If this is done early in the process, it can be a useful tool to tailor the borrower experience.

Allegiant Reverse Services is here to partner with you every step of the way. We want to ensure the best quality for your closing. Attorney closing states bring additional challenges that may not have as much flexibility as we would want. Due to an unprecedented volume please aim to submit requests for attorneys 48 hours in advance.

DMV Gives 1-Year Extension to Senior Drivers

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Sacramento – The California Department of Motor Vehicles is providing an automatic one-year extension to Californians age 70 and older with a noncommercial driver license with an expiration date between March 1 and December 31, 2020. This action delays the requirement for this population to visit a DMC offive during the COVID-19 pandemic.

The DMV previously provided 120-day extensions to senior drivers with noncommercial licenses expiring in March through July. While the new extensions are automatic, drivers will not receive a new card or paper extension in the mail. As an option, drivers can request a free temporary paper extension online beginning July 15 through DMV’s Virtual Field Office to document the extension, though it is not needed to drive. Californians with a suspended license are not eligible.

Click here to read the full news release or download the PDF below.

DMV News Release – 1-Year Extension

September Webinars

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Title Review 101
Wednesday, September 9,  2020

10:00am PST/1:00pm EST

Please join us as we will discuss the basics of title insurance, title commitments and how to review the reports for important and relevant information that will need to be addressed during the transaction.

Click here to register.

 

Live Demo: Property Profiles   
Wednesday, September 16,  2020

10:00am PST/1:00pm EST

This class will walk you through how to pull property profiles and sales comparables.

Click here to register.

Testimonials

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We have absolutely no complaints, only kudos for our Team Triumph partners. They are an amazing group to work with…I wish we could use ARS for all of our files…

RM Loan Production Assistant

 

Krystal and Team Valor are awesome. I am so pleased with the level of professionalism and communication…Thank you…for being available on your end if I ever need you. 

RM Branch Manager

 

It is so easy doing loans with you guys! Wish all title companies worked like that.

RM Set Up

 

We love the teams we deal with at ARS and are always so grateful when the partner agrees to go with our choice of title! So just wanted to say thank you for making our job that much easier. 

RM Manager

My team and I are blown away by the service we get and the problems she solves…considering the work and the brilliance she has to bring…She is so dedicated and determined…We know who is remarkable and who is good. Krystal is exceptional…We are grateful and appreciative. 

RM Loan Officer

 

I am continually impressed with the service that I get from Nicole and her team on our refis! I am sending all of mine that I can to you. 

RM Transaction Coordinator

 

You are all incredible…Thanks for all you guys do. It’s really amazing watching you guys work.

RM Operations Leader

 

Thank you! I have worked with many escrow/title companies and you guys are the best! I am really happy I was introduced to your team. 

RM Processor

Business is insane busy and you guys have maintained the amazing customer service that we have come to appreciate and expect. I truly haven’t seen many gaps at all. We really appreciate your partnership and Lindy is truly my favorite person. She is always so calm and accommodating… 

RM Transaction Coordinator

 

Allegiant is the best on reverses out there.  No one is even close to Allegiant as far as service and experiences.

RM Loan Officer

 

I appreciate the blog info and I just can’t say enough about Krystal.  She is SO helpful and speedy with everything! 

RM Loan Officer

 

Just want to let you know Nicole and her team are awesome as always and I haven’t really had or seen any issues on our files. 

RM Loan Officer

 

August Webinars

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The Borrower’s Experience – CRMP Certified Course

Wednesday, August 12,  2020- 10:00am PST/1:00pm EST 

This class will give the attendees a bird’s eye view of the entire process from Marketing to Post Closing of a reverse mortgage transaction.  It will cover some pit falls and how to avoid them. Although you may only handle one portion of the transaction, the borrower is a part of the whole process which can be overwhelming. We will explain how the attendees can be more empathetic to our borrower’s needs

Note: CRMP Credit not available for California residents.

Click here to register.

The Payoff Process

Wednesday, August 29,  2020 – 10:00am PST/1:00pm EST 

Paying off debt is a crucial part of the reverse mortgage transaction. Join us to familiarize yourself with the timeline and requirements when there is debt involved. We will also cover ways to identify potential liens that may cause delays in the closing of your file.

Click here to register.

ARS Baseball Cards

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ARS has consistently closed over 10,000 reverse mortgages year after year. We couldn’t have done this without you and our roster of all-star team leads who have each closed over 10,000 reverse transactions or actively contributed to the in their title and settlement careers.

View the full version here – ARS Baseball Card – Shelly

View the full version here – ARS Baseball Card – Krystal

View the full version here – ARS Baseball Card – Kim

View the full version here – ARS Baseball Card – Lindy

View the full version here – ARS Baseball Card – Josalyn

At ARS everyone is on the A-Team, just outside the hall doorway are Joe Altamirano who is actively working on his own Hall of Fame resume. Nicole Snyder who has played an active role in many reaching their 10,000+ goals and her closing record of 7000+ grows largely every month as a Team Captain. Cheryal Meyer will be joining our Hall of Fame later this year by closing her 10,000th transaction. We’ll let you know when it’s official!

View the full version here – ARS Baseball Card – Cheryal

View the full version here – ARS Baseball Card – Nicole

View the full version here – ARS Baseball Card – Joe

 

Remembering Sergeant Damon Gutzwiller

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Sergeant Damon Gutzwiller proudly served the community of Santa Cruz County since 2006 when he was hired by the Santa Cruz County Sheriff’s Office. Sergeant Damon Gutzwiller was lost to his family and community on June 6, 2020. Damon was a beautiful person who cared most about his family. He leaves behind a wife and the loves of his life Carter, their 2 year old son and Lucia, born June 2020.

His peers express that “he was incredibly patient.  Gentle in a way that is rare in this world, but with the rock steady confidence of a person who knows what the hell they are doing in almost everything they encountered.”

A few words from Sarah Clark, Settlement Assistant: Damon and my husband, Chris, worked closely together over the past 14 years at the Santa Cruz County Sheriff’s Office. He was the best of the best – always had a smile on his face, was so kind and always willing to help in any situation. 

A stunning, hand-crafted flag has found a home in the ARS lobby as a constant reminder of Sergeant Gutzwiller’s everlasting memory and bravery. Click here to visit Flags of Valor and learn about their mission.