Over 10,000 Closings in 2019!

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If the theory is true that it takes 10,000 hours of deliberate practice  to become world class … then we checked that box again for 2019. 

For the third year in a row we successfully closed over 10,000 reverse mortgage transactions. The number of hours put into each closing are far too many to track, easily soaring past 6 figures.  Each and every hour was needed to ensure they received the quality they deserved.

Thank you for your confidence in us. We appreciate your trust.

 

Sincerely,

Rob Awalt

Founder & President

 

The Benefits of Using Our Online Order Source System

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ARS grants access to our online system for your convenience.  Order Source is available to you 24 hours a day, 7 days a week.  You have full control to place new orders, track existing files, send vital notes, securely upload documents and much more.  Accelerate the order process as our system automatically assigns an escrow number and notifies our Client Solutions department and your settlement team.

Security is our top priority and we always encourage to upload documents via Order Source.  At the point of entering your new transaction you will have the opportunity to send as many notes as necessary to your Settlement Team and attach all important documents,  keeping the Non-Public Information (NPI) safe.   Reduce the problems that come with email like size attachment limitation, email outages, delays, etc.   It permits you to centralize your interaction and processing through one protected portal.

Communication is key and Order Source lets you select the contacts for each transaction so no one is left in the dark.  Even after a file has closed, your Post Closing team will have the ability to download any approved documents anytime.

Order Source’s benefits are your to enjoy from start to finish and beyond.

Request access to Order Source by emailing Solutions@AllegiantReverse.com.

ALERT: Changes in New York

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A new law will go into effect on March 5, 2020 in New York. It will require that a borrower on a HECM Reverse have their attorney present at the closing. Here are some links that your borrower’s may find helpful in the event they do not currently have an attorney.
New York State Bar Assoc.

How to Request State Guidelines

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Request copies of the ARS State Guidelines and other educational flyers through the Allegiant Reverse Services website. Follow the steps below to learn how to request state guidelines and other documents from our growing library.

  1. Go to AllegiantReverse.com.
  2. Select Contact > Documents, Flyer & Forms at the top of your screen.
  3. Follow the prompts and select the flyers you would like to receive. 
  4. Continue down the screen and fill in the requested contact information.
  5. Once completed select Submit at the bottom of the screen. 
  6. A member of the ARS Solutions Team will respond within 24 hours with the requested documents.

March Webinars

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Ins and Out of Title and Settlement in Texas

Wednesday, March 11,  2020- 10:00am PST/1:00pm EST 

Join us for a webinar dedicated to walking you through a Texas closing from start to finish, with an emphasis on Texas guidelines. We will review vesting tips and hits, required forms and documents, state specific fees, trusts and so much more.

Click here to register.

 

Introduction to Powers of Attorney

Wednesday, March 18,  2020 – 10:00am PST/1:00pm EST 

Please join us for our upcoming webinar entitled: Introduction to Powers of Attorney (POA). Reverse mortgages are complex and being prepared is key to a successful closing. Powers of Attorney are very common in the Reverse Mortgage industry. We are happy to share our experience and knowledge with you and together we can make the borrower’s experience a pleasant one.

Click here to register.

Technology Tip: Clearing Cache & Cookies

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Unknown website errors can be common if you haven’t recently cleared the cache and cookies from your browser. We recommend starting with this action to see if the website issue resolves. Email Solutions@AllegiantReverse.com if the issue persists. Follow the steps below for how to clear cache and cookies from a Google Chrome browser.

  1. Click the three dots in the top right corner of the window page.

 

 

  1. Click History and then History

 

 

 

  1. Select Clear Browsing Data.

 

 

  1. Unclick Browsing History and select Clear Data.

 

 

 

 

 

 

 

 

5. When finished, close your browser and try again.

 

Download the PDF below for future reference.

How to Clear Cache and Cookies

REiSource/ListSource Searches in California

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Due to changes in the California Consumer Privacy Act the age filter is no longer an option when customizing a marketing list in ListSource. Click here to read the Assembly Bill No. 375. Even though these updates cause some difficulty for the user, there are still a number of filters available to help you target your demographic. 

CA Special Alert: Potential Fraud and Phishing Attempt

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NATIC released the following alert on January 28, 2020 advising to be aware of potential fraud and phishing schemes. Read below or download the PDF at the bottom of the post.

NATIC has been advised of a potential fraud and phishing scheme involving attempts to impersonate Patrick L. Henry (Patric or Patrick Henry) who is affiliated with Real Estate Investors Network, which is an owner of multi-family properties in California. The alleged fraud involves targeted emails with an incorrect URL that are allegedly from OS National Title Agency (OSN), and specifically Patrick L. Henry. The correct URL for OSN is osnational.com, while the falsified URL includes an additional letter “s” as follows: osnationals.com.

Should you receive a similar email originating from Patrick L. Henry, Real Estate Investor Network, or OSN, do not open the email. Instead, work with your agency’s technical support team to quarantine this email and increase the protections in place to ward off these threats.
Additionally, please notify your NATIC California underwriting counsel via email, CAunderwriting@natic.com, regarding any such potentially fraudulent activity.

NATIC Alert – Fraud and Phishing Attempt

Upgrade Needed for TitleFlex Users

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Effective January 3, 2020 the TitleFlex application was updated to comply with the latest TLS internet security protocol. TLS (transport layer security) allows computers to communicate over the internet securely without the transmissions being vulnerable to hackers. There are several know weaknesses in TLS 1.0, the current protocol, and as a results over the last year the computer services industry including most application providers have already moved or prepared for a 2020 move to the improved TLS version 1.2.

How will you be impacted?

If you are using an older, unsupported version of any of the browsers below your TitleFlex application will no longer function beginning January 3rd. TLS 1.2 is not compatible with many older browsers. Depending on the version of browser installed on your system you may need to update to the latest version. If you are already using the supported browser no action is required.

Click here For help understanding how to check your internet browser version and to review the official TitleFlex notice.

February Webinars

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Fraud Prevention – CRMP Certified Course

Wednesday, February 12,  2020- 10:00am PST/1:00pm EST 

Join us for a class dedicated to enhancing the security of your transaction. We have compiled a comprehensive overview of some of the most common ways you can detect and prevent fraud. Allow us to share with you ways to stay alert to fraud so you can protect yourselves, your clients and increase overall awareness of the dangers of fraud.

Note: CRMP Credit not available for California residents.

Click here to register.

 

The Payoff Process

Wednesday, February 19,  2020 – 10:00am PST/1:00pm EST 

Paying off debt is a crucial part of the reverse mortgage transaction. Join us to familiarize yourself with the timeline and requirements when there is debt involved. We will also cover ways to identify potential liens that may cause delays in the closing of your file.

Click here to register.