Announcing NRMLA 2019 Committee Member

Tina Meilinger, Senior Vice President, will be joining NRMLA’s Risk & Compliance Committee. A committee whose focus is managing risk and understanding the evolving compliance landscape, such as evaluating impacts of HECM program changes and identifying red flags and identity theft.


February Webinars

Fraud Prevention – CRMP Certified Course
Wednesday, February 13,  2019 – 10:00am PST/1:00pm EST 
Join us for our new class dedicated to enhancing the security of your transaction. We have compiled a comprehensive overview of some of the most common ways you can detect and prevent fraud. Allow us to share with you ways to stay alert to fraud so you can protect yourselves, your clients and increase overall awareness of the dangers of fraud.
Note: CRMP Credit not available for California residents.
Click here to register.
The Payoff Process
Wednesday, February 20,  2019  10:00am PST/1:00pm EST
Paying off debt is a crucial part of the reverse mortgage transaction. Join us to familiarize yourself with the timeline and requirements when there is debt involved. We will also cover ways to identify potential liens that may cause delays in the closing of your file.
Click here to register.

BCFP Creates Placemat to Educate Consumers About Scams

The Bureau of Consumer Financial Protection created a consumer education placemat to help older adults protect themselves from fake charity scams. The placemat is part of a series of consumer education placemats that meal service providers can share with meal deliveries or at group meal sites, financial institutions can share with their customers, faith-based organizations can share with their congregants.

The placemats are free to order in bulk. To accompany the fake charity scam placemat, the BCFP created a brief guide that practitioners can use to prevent, protect, recognize, and report fake charity scams. Read the agency’s blog about fake charity scams for more information.

If you have any questions, members can contact the BCFP at

Educate Your Clients About This Social Security Scam

In a recent blog posting on the Federal Trade Commission web site, Jennifer Leach, acting associate director of the Division of Consumer and Business Education, played a recording of a new phone scam that has defrauded tens of thousands of people out of a combined $10 million.

“Scammers are saying your Social Security number (SSN) has been suspended because of suspicious activity, or because it’s been involved in a crime,” said Leach. “Sometimes, the scammer wants you to confirm your SSN to reactivate it. Sometimes, he’ll say your bank account is about to be seized – but he’ll tell you what to do to keep it safe. (Often, that involves putting your money on gift cards and giving him the codes – which, of course, means that your money is gone.)”

She also noted that the correct phone number for the Social Security Administration (800-772-1213) is coming across on caller ID, but the phone number that the scammers provide is different. If you or your clients get these calls, you are urged to tell the FTC at

As a reminder, NRMLA offers a free consumer brochure — titled Recognize & Report Elder Financial Abuse — that you can download and distribute to your clients that helps them recognize common scams and signs of financial exploitation. Download copies by clicking on the image below.

Recognize & Report Elder Financial Abuse

Delay in IRS Lien Payoff Statements

Due to the partial federal government shutdown, there has been a significant delay in obtaining payoff statements from the Internal Revenue Service (IRS). Approximately 12% of the IRS staff are currently working, therefore we’re finding that these requests are impossible to obtain by phone and fax numbers as they are currently not going through.

Remember that all IRS payoff statements must be current, as additional interest, penalties and taxes may have accrued. We are continuing to monitor daily, as I am sure that each of you are as well. If you have any concerns, please feel free to reach out to your settlement team or account manager.


Keeping Up with ARS

Follow us as we announce new courses and updates, celebrate birthdays and holidays. 

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Click here to view more pictures from our holiday party. 

Education Calendar 2019

Our Education Calendar provides you with an overview of our scheduled classes for 2019. Please remember that we are happy to offer individual sessions or a customized training to best fit the needs of your office. Our online library of previously recorded classes is also available to view at your convenience.

Click the link below to download your copy of the 2019 Education Calendar.

2019 Education Calendar

HECM Lending Limit Increased

It was recently announced that for the period January 1, 2019 through December 31, 2019, the national lending limit for Home Equity Conversion Mortgages will increase to $726,525.


Our calculator and new orders have been updated to be ready for this change effective January 1, 2019.


Click here to read the Mortgagee Letter.