CFPB Announces New Resource To Fight Elder Abuse

Presented by NMRLA

As World Elder Abuse Awareness Day approaches on June 13, the Consumer Financial Protection Bureau released a new online resource to help communities form networks to increase their capacity to prevent and respond to elder abuse.

The Elder Fraud Prevention and Response Networks Development Guide (Networks Development Guide) offers planning tools, templates, and exercises to help communities create a collaborative network to fight elder fraud or refresh or expand an existing network.

Elder financial exploitation threatens the financial security of millions of older Americans annually. In response to this crisis, hundreds of communities across the United States have created collaborative networks to protect their older residents.

Members are also reminded to share NRMLA’s booklet, Recognize and Report Elder Financial Abuse, with their clients and family members. Download a copy by clicking on the image below.

June Webinars

Fraud Prevention – CRMP Certified Course
Wednesday, June 10, 2020 – 10:00am PST/1:00pm EST
Join us for our new class dedicated to enhancing the security of your transaction. We have compiled a comprehensive overview of some of the most common ways you can detect and prevent fraud. Allow us to share with you ways to stay alert to fraud so you can protect yourselves, your clients and increase overall awareness of the dangers of fraud.
Note: CRMP Credit not available for California residents.

Click here to register.

Introduction to Trusts
Wednesday, June 17, 2020 – 10:00am PST/1:00pm EST
Reverse mortgages are complex and being prepared is key to a successful closing. We are happy to share our experience and knowledge with you. Together we can make the borrower’s experience a pleasant one.

Click here to register.

First American Title’s Guide to eClosing

 

 

 

 

 

 

With more closing options than ever before, this guide will help you
understand the primary differences between the eClosing options.

Click here for a copy of the flyer.

Eskaton Reassurance Program

Eskaton’s Telephone Reassurance Program provides participants comfort and connection during the COVID-19 pandemic, and year-round, to older adults. Through daily phone calls, Telephone Reassurance Program volunteers provide socialization, comfort and connect at no cost to over 500 participants. Leveraging technology to practice social distancing, the call center team is operating from several location.

Know someone who can benefit from the comfort of a friendly voice? To register for the program, contact Christie Hebditch at 916-334-1072 or visit: eskaton.org/TR  and complete an Application.

Click here to explore volunteer opportunities.

ETR How to become a member

Ready… Set… eClose

 

 

 

 

Our partner First American offers a very helpful flyer to clear up some of the confusion on RON’s.

To download a copy please click here.

If you have any questions you can always contact us at solutions@allegiantreverse.com.

May Webinars

Tips to Improve Your Closing Experience

Wednesday, May 13,  2020- 10:00am PST/1:00pm EST 

Closing transactions efficiently and accurately is our first priority. You’ll get peace of mind and security with our smooth and easy process. Join us to see how you and your borrower can help improve the closing experience.

Click here to register.

 

Introduction to Manufactured Homes

Wednesday,  May 20,  2020 – 10:00am PST/1:00pm EST 

Please join us for an introduction to Manufactured Home guidelines, procedures and suggestions to help make the process smoother. This is a segment of our business that often is met with hurdles, questions and confusion. The purpose of this class is to help you identify red flags early in the process and to help arm you with information and questions to ask your borrower. 

Click here to register.

Happy Earth Day!

As a company we are always looking for ways to improve our service, our efficiency and even our global footprint. In recent months ARS made the transition away from purchasing single-use items such as plastic utensils, coffee cups, paper cups, paper plates and bowls. We’ve opted to invest in traditional silverware, plates, bowls and cups for staff to use and reuse as needed.

We are also beginning a drop off program for employees to bring in ink cartridges and batteries. ARS will make sure these items are brought to the appropriate locations to dispose or recycle. Batteries contain toxic and corrosive materials that can pose threats to health and the environment if not properly disposed. The heavy metals present in ink cartridges will pollute the soil and water when they reach landfills. Thankfully there are retailers who will collect your items and take care of the rest. For example, your local Best Buy or Target may have a drop-off bin near their entrance or guest services area.

You too can take small steps towards having a positive impact on the environment:

  • Though it may not currently be available due to the pandemic. Opt for reusable instead of single-use when you can.
  • Approximately 75% of plastic generated ends up in landfills and only 9% is actually recycled. This is often due to an item being recycled incorrectly and not to mention that of the 7 types of plastic only 3 are widely accepted in local programs. There are certain recycling rules to glass and paper waste as well. No one recycling program is the same. Review your city recycling program to best understand how it works and what is accepted. Do you need to remove labels? Do you need to clean the container?
  • Invest in products with an environmentally conscious mission.
    • Stasher Bags: Silicone, reusable bags. Dishwasher, oven, stove, microwave, freezer safe. Offering 25% off site-wide.
    • Pela Case: Solution based company providing compostable phone cases, phone accessories and sunglasses. Currently offering buy one, get one on phone cases as part of their Wear One, Wash One campaign to encourage phone sanitizing during pandemic. Also offering buy one, get one on sunglasses.
    • Package Free Shop: Provides a large catalog of package free and material conscious products for kitchen, beauty, hygiene, kids and more. Offering 25% off site-wide, 40% off subscriptions.
    • Everlane: Clothing brand offering sustainable alternative to clothing production and transparency with manufacturing and pricing model. Invested in eliminating all virgin plastic from supply chain, moving all cotton to organic cotton, developing new up-cycled materials, zero waste to landfill distribution and so much more.
    • Girlfriend Collective: Closed loop and up-cycling active wear brand. Uses recycled plastic in production. You can send brand products back to the company once it’s run its course to be repurposed. Donating 20% of Earth Day net proceeds to One Tree Planted.
    • And so many more.

Remember that it’s not about being perfect but trying to make little changes that add up to greater change. Happy Earth Day!

Reverse Market Insight (RMI) presents: Remote Work: Purchasing Prospect Lists

Eligible customers are more interested than ever in reverse mortgages as their investment portfolios need time to recover from the recent market sell-off.

In our second video of a new series to help our clients leverage RMI data through the Dashboard, check out how you can maximize your marketing dollars by targeting your prospect lists with more than is available through credit or property record data on its own.

Click the image below to watch demo.

We hope you find this video useful, and if there is an idea you’d like us to explore in a future video please share that with us at support@rminsight.net.

April Webinars

The Borrower’s Experience – CRMP Certified Course

Wednesday, April 8,  2020- 10:00am PST/1:00pm EST 

This class will give the attendees a bird’s eye view of the entire process from Marketing to Post Closing of a reverse mortgage transaction.  It will cover some pit falls and how to avoid them. Although you may only handle one portion of the transaction, the borrower is a part of the whole process which can be overwhelming. We will explain how the attendees can be more empathetic to our borrower’s needs

Note: CRMP Credit not available for California residents.

Click here to register.

 

Title Review 101

Wednesday,  April 15,  2020 – 10:00am PST/1:00pm EST 

Please join us as we will discuss the basics of title insurance, title commitments and how to review the reports for important and relevant information that will need to be addressed during the transaction.

Click here to register.

ARS UPDATES: COVID-19 (Coronavirus)

The safety and wellbeing of our people and those we work with is of the utmost importance. With the recent spreading of COVID-19/Coronavirus, guidelines and recommendations are changing from day to day. We have taken steps to implement our continuity plan and how we are communicating with our partners to help ease the concerns we all face.

Below are the updates as we all adapt.

  • 03-25-2020 – How notaries are adapting to COVID-2019 – Worried about conducting your closings in a safe and germ-free environment? We can help. Effective immediately, The Closing Exchange offers a Curbside Closing™ to keep our customers and their clients safe during the COVID-19 pandemic. Click here for details: CXC_Curbside_Closing_Flyer_V4
  • 03-19-2020 – County Office Closures and how they affect transactions.
    • A title update and the recording of documents are required to close a transaction.  Not all counties offer online e-recording and/or online recorded documents.
    • If a title update cannot be performed due to courthouse/county closures and there is no online access the transaction falls in Category 3.
    • As the status of each county is rapidly changing it is not possible to predict if your file will be affected or not.  Each transaction is case by case and will fall into one of these three categories.
    • Please contact your settlement officer for guidance & check with your lender for guideline updates.

  • 03-18-2020 County & Recording Status: Updates from ALTA and Simplifile
  • 03-17-2020 Notary Policy: Effective immediately we will be  scheduling all closings through signing service agencies.  If you have an independent notary that you wish to use, please direct them to an approved signing agency who can then request them for the closing. This is for the protection of the borrower, the notary and for any other involved parties during the COVID-19/Coronavirus outbreak. This protocol allows us to have more safeguards in place and accountability for all to ensure that our required measure are being met.
  • 03-13-2020  Protocol for FedEx

With our focus being solely on our seniors,  we contacted our approved notary panel/servicers to pass along our expectations as they enter the borrower’s homes.

ARS offices remain open with no current concerns of our ability to maintain service levels and expectations. Throughout the years we have built our company to have processes and safeguards in place to allow us to operate at full capacity when the need arises. Our technology ensures we can securely access our networks remotely with the full capabilities needed to provide our business partners the same great service you’ve come to expect. Should the situation become severe Allegiant Reverse Services and FNC Title Services, LLC are prepared to operate remotely without business interruption while maintaining clean desk policy and full privacy protections.